Contact information

Thank you for visiting GrimSC.com! We appreciate your interest in our products and are here to ensure you have the best shopping experience possible.

Whether you have a question about your order, need more information about a product, or simply want to share your feedback, our support team is ready to assist you.

How to Reach Us

1. Email Support (Recommended) For the fastest response, please email us. We aim to respond to all inquiries within 24 hours.

  • Email: info@grimsc.com

2. Phone Support If you have an urgent inquiry, you can reach our customer service line.

  • Phone: (+44) 020 3861 7898

3. Business Hours Our support team is available during the following times:

  • Monday – Saturday: 09:00 AM – 05:00 PM (GMT)

  • Sunday: Closed


Corporate Mailing Address

If you need to send us a return or official correspondence, please use our head office address below:

Operated by: GENISYS MEDIA LTD 71-75 Shelton Street Covent Garden London, WC2H 9JQ United Kingdom


Frequently Asked Questions

Before contacting us, you might find your answer faster in our help sections:

  • Shipping Policy
  • Return & Refund Policy
  • Track Your Order

We look forward to hearing from you! — The GrimSC Team